Position Title: Production Manager
Hours: 40+ hours a week
Position Category: Non-Exempt, Full time, Seasonal November 1st through January 15th
Reports to: Events Manager

POSITION SUMMARY:
The Production Manager at the Conservatory of Flowers reports directly to the Events Manager. The Production Manager assists in the planning of and is fully responsible for executing Night Bloom events. This position is expected to work alongside all other COF departments and partners to ensure seamless event management and execution – with an expertise in implementing the overall creative, technical and logistical elements that help an event succeed. The Production Manager will maintain oversight and quality control over all elements of event production.

RESPONSIBILITIES:
Event Production (60% of time)

• Onsite lead for all aspects of production during every public Night Bloom event
• Works cross-functionally with the Events, Marketing, Operations and Education teams to ensure each event is implemented seamlessly and Conservatory’s vision is met
• Anticipates project needs, troubleshoots and proactively provide solutions under high-pressure circumstances
• Gathers and analyzes event data to identify opportunities and make recommendations for continual improvement

Partner Management (20% of time)

• Work with all external vendors and partners to ensure all logistical needs for each event are understood and met; including but not limited to food and beverage partners, security, AV and entertainment
• As needed, identify necessary vendor / partner support; source and manage accordingly
• Builds solid and reciprocal relationships with partners and vendors

Staffing (20% of time)

• Create and maintain seasonal staffing schedules
• Participate in training Night Bloom seasonal staff, managing quality of service delivery during each event
• Assists in ongoing coaching and development of Public Events Coordinator and Operations Manager during Night Bloom execution
• Fosters trust and open/honest communication with the internal team and partners

QUALIFICATIONS:

• Availability and willingness to work extended hours, including nights, weekends, holidays and be on-call as necessary.
• Available to work all Night Bloom events
• Well-developed project management skills
• At least 3 years demonstrated track record of leading large-scale ticketed event production
• Experience in the supervision and management of event teams of 20 or more
• Expertise in evaluating events for groups of 500 people (or more)
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to work collaboratively with others for whom you have no direct supervisory authority
• eam player with proven ability to work collaboratively within complex organizations as well as build relationships with external constituencies
• Hands-on, energetic leader; sense of humor essential!

To apply please send a cover letter and resume to jobs(at)sfcof.org

The Conservatory of Flowers is committed to a diverse, welcoming and convivial environment. People of color, women and members of the LGBTQ community are encouraged to apply.

Position Title: Event Staff
Hours: 0-29 Hours Per Week
Position Category: Non-Exempt, Part-time
Reports to: Event Manager

POSITION SUMMARY:

Event Staff report directly to the Event Manager and support day of execution of all events taking place at the Conservatory of Flowers. Event Staff work closely with the Event Manager, Public Event Coordinator and Private Event Coordinator to execute set up, break down and ensure a safe event for all guests and the Conservatory itself.

RESPONSIBILITIES

• Set up and break down of events, including but not limited to furniture, barricades, tenting, signage, décor, lighting and sound equipment
• Cleaning before, during and after each event, including but not limited to sweeping, mopping, window washing, bathroom upkeep, spot cleaning and facility maintenance
• Assist with flow of guests around venue including crowd control
• Manage waste during public events; bussing and sorting trash as needed
• Monitor vehicle operations on property; escorting and spotting during load in and load out
• Monitor venue perimeter to ensure guests enjoy a private and safe event
• Professionally and kindly enforce venue policies and contracted time restrictions for both clients and their vendors
• Ensure venue is left with no trace of event and is fully ready for daytime operations afterwards
• Act as a warm and accommodating host to guests and vendors
• Work cooperatively with other Conservatory teams, Recreation & Parks staff and volunteers
• Act as a Conservatory resource for guests, recalling information about our mission, programs and exhibits

QUALIFICATIONS

• 1-2 years experience working events, with focus in customer service
• Able to lift at least 35lbs
• Able to stand for at least 4 hours
• Able to stay calm and professional under pressure
• Able to work outdoors at night in varying elements
• Available to work Fridays, Saturdays, as well as some Sundays, weekday afternoon and evenings
• Able to proactively resolve issues and recognize situations that should be escalated to onsite supervisor
• Enthusiastic, positive and passionate about events; thirst for learning and sense of humor essential

To apply, send resume to jobs@sfcof.org

The Conservatory of Flowers is committed to a diverse, welcoming and convivial environment. People of color, women and members of the LGBTQ community are encouraged to apply.

Position Title: Seasonal Staff
Hours: 0-29hrs Part-Time / 29-40hrs Full-Time
Position Category: Non-Exempt, Seasonal November 15th through January 15th
Reports to: Production Manager

POSITION SUMMARY:

Join the Conservatory for the holiday season as we bring a very special event to San Francisco. We are looking for a dynamic team to execute our inaugural holiday after hours lighting experience. A variety of roles will be available to interested and qualified applicants.

RESPONSIBILITIES:
Event Staff:

• Set up and break down, including but not limited to furniture, barricades, tenting, signage, décor, lighting and sound equipment
• Cleaning and manage waste before, during and after each event, including but not limited to sweeping, mopping and bathroom upkeep
• Act as a warm and accommodating host to guests while monitoring venue perimeter to ensure guests enjoy a safe event

Guest Services Staff:

• Handle visitor ticket and gift shop sales in a professional and friendly manner, making the most of each interaction with genuine enthusiasm
• Process all cash and credit card sales correctly including proper use of Square and Eventbrite systems
• Assist with flow of visitors into the Conservatory of Flowers including crowd control

QUALIFICATIONS

• Available to work 20 afternoon/nights out of the 25 day event run
• Available for 4 training sessions
• Previous experience in customer service or events
• Some roles require lifting minimum of 35lbs

To apply please send a resume to jobs@sfcof.org

The Conservatory of Flowers is committed to a diverse, welcoming and convivial environment. People of color, women and members of the LGBTQ community are encouraged to apply.